ValueChat
Getting started

Set up your workspace

Configure the organization name, locale, members and default settings.

Before you start

Use a test channel or sample conversation first. Confirm the visible result in ValueChat before applying the setup to production traffic.

How it works

  1. 01

    Open Settings → Account Settings

    Open Settings → Account Settings.

  2. 02

    Set the workspace name, language and time zone

    Set the workspace name, language and time zone.

  3. 03

    Invite the smallest team needed for the first test

    Invite the smallest team needed for the first test.

  4. 04

    Review access before connecting production channels

    Review access before connecting production channels.

What to verify

✓The expected channel, conversation, contact or execution is visible.

✓The assigned person or agent matches the routing rule.

✓No customer-facing message claims an action that failed.

✓Activity or execution history contains enough context to investigate.

Need help?

Collect the workspace, channel, conversation and execution identifiers, then contact support@valuechat.app. Never send API keys or passwords.