Agent skills
Control the actions an agent may choose during a conversation.
Use a test channel or sample conversation first. Confirm the visible result in ValueChat before applying the setup to production traffic.
How it works
- 01
Enable only the skills the role needs
Enable only the skills the role needs.
- 02
Configure each skill target and allowed fields
Configure each skill target and allowed fields.
- 03
The model chooses between enabled actions from their contracts
The model chooses between enabled actions from their contracts.
- 04
ValueChat performs permission checks before execution
ValueChat performs permission checks before execution.
What to verify
✓The expected channel, conversation, contact or execution is visible.
✓The assigned person or agent matches the routing rule.
✓No customer-facing message claims an action that failed.
✓Activity or execution history contains enough context to investigate.
Collect the workspace, channel, conversation and execution identifiers, then contact support@valuechat.app. Never send API keys or passwords.