Workflows

Business actions inside workflows

Map data into connected actions, wait for the result and reuse a published child flow.

Before you start

Use a test channel or sample conversation first. Confirm the visible result in ValueChat before applying the setup to production traffic.

How it works

  1. 01

    Choose a connection

    Choose a connection. Add an App/MCP or supported integration node, select an enabled workspace connection and one of its allowed actions. Configure the arguments from literals, contact/message values or previous step outputs.

  2. 02

    Order of execution

    Order of execution. The event commits before remote work begins. Later nodes run after the actual external response. A message-confirmation node must not run as if a failed or unknown action succeeded.

  3. 03

    Reuse

    Reuse. Call an On demand child workflow from an event flow or an agent. Workspace/channel checks and cycle protection still apply; a child workflow does not bypass its connection permissions.

  4. 04

    Recovery

    Recovery. Saved executions, per-node receipts and ownership checks prevent ordinary replay of completed writes. If a request may have reached the provider but the result is unknown, inspect the external system before retrying.

  5. 05

    Partial effects

    Partial effects. If step one writes a sheet and step two fails, the first external change can remain. Execution history explains which steps completed; no cross-provider atomic rollback is promised.

What to verify

✓The expected channel, conversation, contact or execution is visible.

✓The assigned person or agent matches the routing rule.

✓No customer-facing message claims an action that failed.

✓Activity or execution history contains enough context to investigate.

Need help?

Collect the workspace, channel, conversation and execution identifiers, then contact support@valuechat.app. Never send API keys or passwords.