Getting started

Start with ValueChat

Create a workspace, connect a channel and handle the first conversation.

Before you start

Use a test channel or sample conversation first. Confirm the visible result in ValueChat before applying the setup to production traffic.

How it works

  1. 01

    Open your workspace and confirm the account name

    Open your workspace and confirm the account name.

  2. 02

    Connect one test channel before adding production pages

    Connect one test channel before adding production pages.

  3. 03

    Create an AI agent or assign a human team

    Create an AI agent or assign a human team.

  4. 04

    Send a real test message and verify it in Conversations

    Send a real test message and verify it in Conversations.

What to verify

✓The expected channel, conversation, contact or execution is visible.

✓The assigned person or agent matches the routing rule.

✓No customer-facing message claims an action that failed.

✓Activity or execution history contains enough context to investigate.

Need help?

Collect the workspace, channel, conversation and execution identifiers, then contact support@valuechat.app. Never send API keys or passwords.