Meta connection overview
Prepare the Meta app, callback and page permissions used by ValueChat.
Use a test channel or sample conversation first. Confirm the visible result in ValueChat before applying the setup to production traffic.
How it works
- 01
Use the Meta app configured for ValueChat
Use the Meta app configured for ValueChat.
- 02
Keep the production callback on the valuechat
Keep the production callback on the valuechat.app domain.
- 03
Authorize the Facebook user who manages the target pages
Authorize the Facebook user who manages the target pages.
- 04
Select only the pages needed by the workspace
Select only the pages needed by the workspace.
What to verify
✓The expected channel, conversation, contact or execution is visible.
✓The assigned person or agent matches the routing rule.
✓No customer-facing message claims an action that failed.
✓Activity or execution history contains enough context to investigate.
Collect the workspace, channel, conversation and execution identifiers, then contact support@valuechat.app. Never send API keys or passwords.