Channels & Meta

Connect multiple pages

Add more pages without changing the application code for every page.

Before you start

Use a test channel or sample conversation first. Confirm the visible result in ValueChat before applying the setup to production traffic.

How it works

  1. 01

    Repeat channel authorization for each page

    Repeat channel authorization for each page.

  2. 02

    Keep page identity in the channel record

    Keep page identity in the channel record.

  3. 03

    Add the new channel to the intended workflow

    Add the new channel to the intended workflow.

  4. 04

    Assign the correct agent through routing rather than fixed code

    Assign the correct agent through routing rather than fixed code.

What to verify

✓The expected channel, conversation, contact or execution is visible.

✓The assigned person or agent matches the routing rule.

✓No customer-facing message claims an action that failed.

✓Activity or execution history contains enough context to investigate.

Need help?

Collect the workspace, channel, conversation and execution identifiers, then contact support@valuechat.app. Never send API keys or passwords.