Integrations & API

Google Docs actions

Create documents, read approved content and apply supported text edits or exports.

Before you start

Use a test channel or sample conversation first. Confirm the visible result in ValueChat before applying the setup to production traffic.

How it works

  1. 01

    Access

    Access. Authorize Docs and select the resources required by the workspace use case. Sharing a document with Google is distinct from selecting it for an agent.

  2. 02

    Actions

    Actions. List/create/read documents, append/insert/replace text, copy an approved template and export supported PDF or text output.

  3. 03

    Target

    Target. Use the real document and tab identifiers to avoid editing the wrong tab. Read the intended area before a targeted change.

  4. 04

    Output

    Output. Large content is bounded. Exported private artifacts use account-scoped references, not an assumption that a public download URL exists.

  5. 05

    Limits

    Limits. This action set is not every formatting operation in the Google Docs API. Verify the visible document or export before reporting completion.

What to verify

✓The expected channel, conversation, contact or execution is visible.

✓The assigned person or agent matches the routing rule.

✓No customer-facing message claims an action that failed.

✓Activity or execution history contains enough context to investigate.

Need help?

Collect the workspace, channel, conversation and execution identifiers, then contact support@valuechat.app. Never send API keys or passwords.