Model connections and OpenRouter
Connect an AI provider once and choose a model per agent.
Use a test channel or sample conversation first. Confirm the visible result in ValueChat before applying the setup to production traffic.
How it works
- 01
Create the shared provider connection in AI Agents
Create the shared provider connection in AI Agents.
- 02
Store the API key in the protected connection
Store the API key in the protected connection.
- 03
Enter a valid OpenRouter model ID in the agent
Enter a valid OpenRouter model ID in the agent.
- 04
Run a short test before assigning live conversations
Run a short test before assigning live conversations.
What to verify
✓The expected channel, conversation, contact or execution is visible.
✓The assigned person or agent matches the routing rule.
✓No customer-facing message claims an action that failed.
✓Activity or execution history contains enough context to investigate.
Collect the workspace, channel, conversation and execution identifiers, then contact support@valuechat.app. Never send API keys or passwords.