Integrations & API

Google Sheets actions

Read and write selected spreadsheet ranges through shared, resource-scoped connections.

Before you start

Use a test channel or sample conversation first. Confirm the visible result in ValueChat before applying the setup to production traffic.

How it works

  1. 01

    Connect and select

    Connect and select. Authorize Google Sheets and select the intended spreadsheets/resources. A Google sign-in to ValueChat alone is not this authorization.

  2. 02

    Default actions

    Default actions. List tabs, read bounded A1 ranges, find matching rows, append rows, update values, clear values and add a sheet/tab. Use exact spreadsheet IDs and ranges; preserve existing formulas and unrelated rows.

  3. 03

    Advanced actions

    Advanced actions. An explicit advanced setting adds whole-spreadsheet creation, row/column insertion or deletion, tab rename/duplicate/delete and exact-key update-or-append. Removing a tab is different from clearing cell contents.

  4. 04

    Data behavior

    Data behavior. RAW cell values are the default. Exact-key upsert rejects duplicate keys and uses a read followed by a write; it is not an atomic cross-user transaction or unrestricted batch-update endpoint.

  5. 05

    Agent/workflow use

    Agent/workflow use. Grant the selected resources/actions, map confirmed customer values and verify the resulting cells. A newly created resource can need an explicit grant before another restricted agent may use it.

What to verify

✓The expected channel, conversation, contact or execution is visible.

✓The assigned person or agent matches the routing rule.

✓No customer-facing message claims an action that failed.

✓Activity or execution history contains enough context to investigate.

Need help?

Collect the workspace, channel, conversation and execution identifiers, then contact support@valuechat.app. Never send API keys or passwords.