ValueChat
AI agents

Create an AI agent

Build an agent from scratch and test it before routing traffic.

Before you start

Use a test channel or sample conversation first. Confirm the visible result in ValueChat before applying the setup to production traffic.

How it works

  1. 01

    Open AI Agents and choose Add Bot

    Open AI Agents and choose Add Bot.

  2. 02

    Select Native AI agent

    Select Native AI agent.

  3. 03

    Write the role, goal, communication style and boundaries

    Write the role, goal, communication style and boundaries.

  4. 04

    Configure model and skills, then use Test before saving

    Configure model and skills, then use Test before saving.

What to verify

✓The expected channel, conversation, contact or execution is visible.

✓The assigned person or agent matches the routing rule.

✓No customer-facing message claims an action that failed.

✓Activity or execution history contains enough context to investigate.

Need help?

Collect the workspace, channel, conversation and execution identifiers, then contact support@valuechat.app. Never send API keys or passwords.