Getting started

Registration and onboarding

Create a workspace, verify an email registration and complete the initial setup.

Before you start

Use a test channel or sample conversation first. Confirm the visible result in ValueChat before applying the setup to production traffic.

How it works

  1. 01

    Registration

    Registration. Use the public sign-up form with a valid email, including personal email providers; a company domain is not required. Email registration uses the verification code flow before completing account access.

  2. 02

    Google sign-in

    Google sign-in. When configured for this installation, Google provides the identity verification. Both Google and form registration lead into workspace onboarding; Google login does not connect Sheets, Gmail or other Google business apps automatically.

  3. 03

    Onboarding

    Onboarding. Complete the workspace information and follow the available setup checklist. Add a channel, configure an agent and knowledge if needed, then establish routing and test a conversation.

  4. 04

    Existing workspaces

    Existing workspaces. Getting Started reflects setup/completion state, so its visibility can differ between accounts. Do not treat an existing email login as a new workspace or a new provider authorization.

  5. 05

    Demo requests

    Demo requests. The public Request demo form collects business needs, page count and AI-key preference for assessment. Submitting it does not automatically book a meeting, approve a trial or establish a subscription price.

What to verify

✓The expected channel, conversation, contact or execution is visible.

✓The assigned person or agent matches the routing rule.

✓No customer-facing message claims an action that failed.

✓Activity or execution history contains enough context to investigate.

Need help?

Collect the workspace, channel, conversation and execution identifiers, then contact support@valuechat.app. Never send API keys or passwords.