# Registration and onboarding

> Create a workspace, verify an email registration and complete the initial setup.

Canonical: https://valuechat.app/docs/signup-onboarding
Category: Getting started

## Before you start

Use a test channel or sample conversation first. Confirm the result before applying the setup to production traffic.

## How it works

1. Registration. Use the public sign-up form with a valid email, including personal email providers; a company domain is not required. Email registration uses the verification code flow before completing account access.

2. Google sign-in. When configured for this installation, Google provides the identity verification. Both Google and form registration lead into workspace onboarding; Google login does not connect Sheets, Gmail or other Google business apps automatically.

3. Onboarding. Complete the workspace information and follow the available setup checklist. Add a channel, configure an agent and knowledge if needed, then establish routing and test a conversation.

4. Existing workspaces. Getting Started reflects setup/completion state, so its visibility can differ between accounts. Do not treat an existing email login as a new workspace or a new provider authorization.

5. Demo requests. The public Request demo form collects business needs, page count and AI-key preference for assessment. Submitting it does not automatically book a meeting, approve a trial or establish a subscription price.

## What to verify

- The expected channel, conversation, contact or execution is visible.
- The assignment matches the configured routing.
- No customer-facing message claims an action that failed.
- Activity or execution history explains the result.

## Need help?

support@valuechat.app. Never send API keys or passwords.